This privacy policy sets out how McGrumpy & Snuffles uses and protects any information that you give to us when you use this website.

Here at Mcgrumpy and Snuffles, we value and respect our customers and this includes your data. We will never sell or trade mailing lists for marketing or  indeed any purpose. In this privacy policy we will provide details of when and why we collect your data, how we use and store it and the very limited conditions under which we are obligated to disclose it. 
Our mailing list is administered via Mail Chimp and sign up is GDPR compliant as per the  23rd May 2018. If you signed up before this date unless you re-subscribed you will have been removed. The mailing list is held only to occasionally communicate with our customers and the data collected in name (optional), email address and contact preferences. 
All payments are processed by PayPal and we do not hold any data regarding your payment method or details other than the details you complete on any online order form. 
You are entitled to view, amend, or delete the personal information that we hold. Email your request to our data protection officer Kathryn Martin at 
This policy was written on 23rd May 2018 and will be reviewed before any further changes in regulations come into force. 


McGrumpy & Snuffles is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.

We  may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy is effective from 23rd may 2018.

What we collect

We may collect the following information:

  • name
  • contact information including email address
  • demographic information such as postcode, preferences and interests
  • other information relevant to customer surveys and/or offers

What we do with the information we gather

We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:

  • Internal record keeping.
  • We may use the information to improve our products and services.
  • We may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided. 
  • From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone or mail.


We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

Links to other websites

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

Controlling your personal information

You may choose to restrict the collection or use of your personal information in the following ways:

  • whenever you are asked to fill in a form on the website, look for the box that you can click to indicate that you do not want the information to be used by anybody for direct marketing purposes
  • if you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by writing to or emailing us at

We will never sell, distribute or lease your personal information to third parties unless we are required by law to do so. .